PRIVACY POLICY

Last Updated: June 2026

Bourbon Royalty Candle Company ("Bourbon Royalty," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, interact with our marketing communications, or otherwise engage with our products and services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

INFORMATION WE COLLECT

Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Mailing and billing address
• Phone number
• Payment information
• Order history
• Customer service inquiries
• Information submitted through forms, surveys, promotions, or event registrations

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages viewed
• Referring websites
• Time spent on our website
• Purchase and browsing activity

This information helps us improve our website, products, services, and customer experience.

HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and fulfill orders
• Provide customer support
• Communicate about purchases, returns, and account activity
• Send transactional emails and order updates
• Send marketing communications when permitted by law
• Improve our website, products, and services
• Personalize your shopping experience
• Analyze website performance and customer behavior
• Prevent fraud and maintain website security
• Comply with legal obligations

EMAIL AND SMS MARKETING

With your consent, we may send promotional emails and text messages regarding products, services, promotions, events, and company updates.

You may unsubscribe from marketing emails by clicking the unsubscribe link included in our emails.

You may opt out of marketing text messages at any time by replying STOP to any marketing text message.

Even if you opt out of marketing communications, we may still send transactional communications related to purchases, customer service, or account activity.

CONSENT

How We Obtain Consent

When you provide personal information to complete a transaction, place an order, arrange a delivery, submit an inquiry, or participate in a promotion, we collect and use that information as necessary to fulfill the requested service.

For marketing communications, we may request your consent where required by applicable law.

Withdrawing Consent

You may withdraw your consent to our collection, use, or disclosure of your information at any time by contacting us at:

info@bourbonroyalty.com

SHARING YOUR INFORMATION

We do not sell your personal information.

We may share your information with trusted service providers who assist us in operating our business, including:

• Website hosting providers
• Payment processors
• Shipping and fulfillment providers
• Marketing and email service providers
• Analytics providers
• Customer support platforms

These providers receive only the information necessary to perform services on our behalf.

We may also disclose information:

• To comply with applicable laws and legal processes
• To protect our rights, property, or safety
• In connection with a merger, acquisition, sale, or transfer of business assets

SHOPIFY

Our online store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell products and services to our customers.

Your information may be stored through Shopify's data storage systems, databases, and applications. Shopify stores data on secure servers protected by industry-standard safeguards.

For more information regarding Shopify's privacy practices, please review Shopify's Privacy Policy available on Shopify's website.

PAYMENT PROCESSING

Payments are processed through secure third-party payment providers.

Payment information is encrypted and handled in accordance with Payment Card Industry Data Security Standards (PCI-DSS). Bourbon Royalty does not store complete credit card information on its servers.

ANALYTICS AND ADVERTISING

We may use third-party analytics and advertising providers, including but not limited to:

• Shopify Analytics
• Google Analytics
• Meta (Facebook and Instagram)
• Klaviyo
• Other advertising and marketing platforms

These services may use cookies, pixels, tags, and similar technologies to collect information regarding your interactions with our website and advertisements.

This information helps us:

• Understand website traffic
• Improve customer experience
• Measure advertising effectiveness
• Deliver personalized advertising

You may manage certain advertising preferences through your browser settings or through the applicable advertising platform.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies, pixels, and similar technologies to:

• Enable website functionality
• Remember preferences and shopping cart contents
• Analyze website performance
• Improve user experience
• Support marketing and advertising activities

Some cookies are essential for website operation and cannot be disabled without affecting functionality.

You may control cookie settings through your web browser. Disabling cookies may impact certain website features.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Provide products and services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer needed, it is securely deleted or anonymized where practical.

SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

CHILDREN'S PRIVACY

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child under 13, we will take appropriate steps to delete such information.

YOUR PRIVACY RIGHTS

Depending on your state of residence and applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to legal exceptions
• Opt out of marketing communications
• Request information regarding how personal information is collected and used

To exercise any of these rights, please contact us using the information below.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting to our website. Material changes will be identified by updating the "Last Updated" date above.

Your continued use of our website following any changes constitutes acceptance of the revised Privacy Policy.

CONTACT US

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

Privacy Requests
Bourbon Royalty Candle Company
3403 Moss Street

Lafayette, Louisiana

United States

Email: info@bourbonroyalty.com